Terms & Conditions

Terms & Conditions

Terms and conditions of Bromo Ijen crater tour

Bromo Ijen crater tour is your travel buddies in Indonesia

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Bromo Ijen crater tour with discount tour price is very pleased to be your travel buddies to do holiday trip and explore Indonesia’s amazing-perfect views. Indonesia’s mountains are calling all globetrotters! Pack your walking shoes and enthusiasm for Mt. Bromo tours, exploration of Ijen crater or  Tumpak Sewu waterfall adventure tour that are sure to be exciting, complete with smoldering lava fields, staggering views, and plenty of photo ops. Get ready to ignite your curiosity and feel like a modern-day pathfinder. Yet, you won’t be alone. We will guide you wherever your curiosity takes you in Indonesia

For the tourist who those natural lover and wanna do holiday trip package in Indonesia, you are on the right site to explore and take holidays adventure in Indonesia especially in Java Island, such as: Mount Bromo tours, Ijen crater hiking with the blue fire tours, Yogyakarta tours, Borneo Orangutan tours, Bali Island tours, Komodo Island tours and other Indonesia travel package

Reservation and Terms - Conditions

Reservation: If you want to make reservation or need further information, Please do not hesitate to contact us via chat WhatsApp OR fill and submit the request form directly

Payment method: If you are realy interested to do a trip with us and in order you can get tour price with special offer (discount) and then as our certainty to process your request form shortly, please send NOW (Deposit 20%) via one of the online payment methods which will be sent automatically to your email address when you have sent the request form. Your deposit is also as our guarantee to process your reservation in advance

Permit and Entrance Tickets: For the tour package which includes with permit/ entrance ticket fees, you are required to send your copy of Passport or Kitas and flight tickets (if you have it) to obtain the police and the national park permits

Lightweight Equipment: For our client’s who want to do expedition of tour package with us, we suggest to bring lightweight equipment just what you need in order you fell more comfortable

Travel Insurance:

>>> We strongly recommends The Client to obtain their own travel insurance such that in the event of any possible risk, it will provide sufficient cover for the client and if applicable, any dependents that he/she is traveling with. 

>>> It is The Client’s responsibility to ensure that the insurance coverage includes, but is not limited to, medical and health cover for an injury or sudden illness, 24 hour emergency service and assistance (including repatriation if you are too ill to continue with the tour), cancellation and curtailment, lost and stolen possessions cover, personal liability cover as well as cover for all the activities The Client will be participating in. The Client must fully understand that some insurance policies will exclude certain adventure activities and will have to borne any risk that may arise as a result. All claims must be directed towards The Client’s insurers. The Client should consult his/her insurance consultant for a suitable travel insurance policy.

>>> Please note, that our tour cost/ price does exclude any insurance coverage.

Cancellation and refund procedure: If you send the cancellation as detail below,

>>> On the date of sending invoice to 15 days before trip date, get re-fund which reduces by the costs that we have paid

>>> On 14 days and before trip date and so on , - you will NOT get any refund

Health requirements:

>>> No allowed for pregnant, child under 5 YO, the people over 65 YO and with ashtma or heart problem to do Ijen crater hiking tours

>>> No specification skill needed to join in our trip. For Orangutan Borneo tour package or Bali to Komodo Island tours most of the food are Indonesian food, which will be served with hygiene consideration and healthy. To protect your skin from the sun and mosquito, please bring suntan lotion and repellent.

Additional info for Ijen crater tour: For clients/ tourist who wanna do Ijen crater hiking with possibility to do a blue fire tours,- Kindly read carefully the additional info below before you go

>>> Terms and conditions of blue fire tours in Ijen crater: If the weather is NOT good or you are tired or not allowed to do night climbing by local government or Ijen crater officer,- you can do the standard Ijen crater tours without seeing blue fire which starts from your accommodation after at 2 am,- so on.

>>> New regulation for Ijen crater hiking tours: There is new regulation for the visitor who wanna climb/ hike the Ijen crater. He/ She mush bring the health certificate/ letter which explains the visitor is without ashtma and heart problem. This regulation is valid starts on 6 Jan' 2024 (due to,- there was climber died in new year eve period caused by the heart attack).  You can obtain this certificate/ letter in where you are now or get it from the hospital or health clinic in your country or in colser area to Ijen crater, such as; in Banyuwangi or Bodowoso town by the latest on one day before you do Ijen crater hiking tours. 

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